Social with a capital $

This week as part of my MA Social Media course we have been looking at the notion of social capital – what it is, whether it actually exists at all and if so what bearing this has for social media.

This alone is a sizeable task and something that I have been writing notes on all week but we have also been asked to consider who are ‘social media capitalists’.

It’s late, I’m tired and my brain isn’t working too well so I think I need to break this into bite-sized chunks…

First of all a definition of social capital:

This largely depends on your point of view and so tends to be highly questionable. However, as a theoretical viewpoint social capital operates on the assumption that,

Social networks have value. Just as a screwdriver (physical capital) or a college education (human capital) can increase productivity (both individual and collective), so do social contacts affect the productivity of individuals and groups.

Putnam, Robert. (2000), “Bowling Alone: The Collapse and Revival of American Community” (Simon and Schuster).

I have previously alluded to the fact that it seems a lot of grandiose statements made about the advent of social media are simply old ideas wearing new clothes (or carrying the latest gadgets). For example in my previous post I talked about social media being the modern incarnation of telling stories round a campfire.

Similarly, as Portes claims,

Some theorists have questioned whether ‘social capital’ is, indeed, little more than a new term for an old idea, namely that civic and community involvement can have positive consequences for individuals and society more generally

Portes,1998: 2

So my first point is that I’m not sure whether social media is a ‘new movement’ or simply a new set of tools that allow age-old human behaviour to be played out on-line.

And if we take this point and apply it with what we are concerned with here I can see two diametrically opposed positions in the consideration of any concept of social media capitalism…

The first is that it is an empowering force that enables people to group together and help themselves. The second, that it is a mechanism of control that promotes individualism and hands the keys of power to a detached ruling elite – not exactly a new paradigm just the digital interpretation of an old one.

 

Harnessing Social Capital with Digital Tools

Social Media are the digital tools that can harness social capital whilst simultaneously have the power to convert social capital to economic capital. This means they can equally be used to liberate or enslave depending on how the user (corporate, individual, shared-interest group, etc) chooses to use them.

And the paradoxes don’t end there – on the one hand social media is fiercely individualistic, encouraging people into narcissistic practices of presenting a digital profile to the world. On the other hand it offers collaboration, a sense of shared experience and an opportunity to precipitate social change.

It can sit in these two seemingly polar positions quite simply because the common denominator is people and people are motivated by different things. Social media is an extension of self, albeit digital self. If you are naturally self-interested this will shape the way you use social media. If you are socially motivated, this will nurture your online behaviour.

The likes of the social media giants such as Twitter and Facebook will use their platforms to further their own means – they are multi-billion dollar corporations that behave like multi-billion dollar corporations. Why would they do or be expected to do anything else?

The bigger, and for me more interesting question is about the root behaviour of people – how will they choose to use these platforms?

So is social media truly social or does it just bring together lots and lots of individuals all managing their own profile, all building their own micro-celebrity empires.

The simple answer is that the social web is whatever the person interacting with it decides they want it to be. You can choose to be aware of the motives of whoever you are communicating with online – are they trying to persuade, befriend, sell, gain approval, build reputation? Or you can be oblivious to it and just use it to chat with your mates.

Similarly you can use it to promote your business, market your products or just as easily to form  a group around an issue you care about then organise; mobilise and overthrow the ruling elite (well, at least give them a damn good piece of your mind in a quintessentially British stiff upper lip, non revolutionary way!)

Social media allows all and a myriad of other things to happen. Surprise, surprise, it’s a bit like the off-line world, should that come as any great shock?

If there is real silver lining in all this it seems that currently social media does in some ways level the playing field. Anyone from individuals (unknown or celebrity), shared-interest groups, social enterprises, small businesses, large corporations can share the same space and largely at the same cost (at least at an entry-level). So maybe right now we can all build capital and all be social media capitalists – if that’s what we choose to be.

In days gone by people like Lord Alan Sugar built a business empire from nothing using a traditional sales model and an incredible work ethic. Already we have social media capitalists like Zuckerberg sitting on fortunes that dwarf the Lord Sugars of this world. Similarly we have examples where lives have been enriched by the generation of social capital.

Again nothing has changed because whether individual or social the common factor is people. Social Media could offer an opportunity to build social capital (we keep hearing about the Big Society) however, it may only be a matter of time before the race to dominate social media puts control firmly in the hands of the old world order.


Dear Andrew Marr…

Following recent comments made by BBC journalist, Andrew Marr, we were asked to come up with a suitable response to refute his statement in the form of a letter. Seems an antiquated form of communication but here goes…

Dear Andrew Marr,

We felt compelled to write to you in light of your recent comments on bloggers in an attempt to explore your viewpoint, motivation and hopefully to persuade you that not all of us are angry, ranting, social misfits.

It is our intention to do this by considering the cultural aspect of new media, what may have motivated you to make these comments and also to look at some examples that may present an alternative view of blogging as a force for social change. By the end, we hope that you may have changed your position or at the very least be better informed.

Firstly, let’s look at the cultural aspect of social media and how it compares to that of the traditional media set to which you belong.

Culture is ordinary: that is the first fact. Every human society has its own shape, its own purposes, its own meanings. Every human society expresses these, in institutions, and in arts and learning. The making of a society is the finding of common meanings and directions, and its growth is an active debate and amendment under the pressures of experience, contact, and discovery, writing themselves into the land. The growing society is there, yet it is also made and remade in every individual mind.

Williams, (l989a) Resources of Hope: Culture, Democracy, Socialism

You are from a time-honoured tradition of stable, measured disclosure. Your reporting relies on robust journalistic principles, well researched and presented. It is true that this may be a far cry from the potential anarchic or, heartfelt viewpoints of so-called ‘citizen journalists’ but yours too is but a single perspective, however well researched and balanced, a view that cannot be completely free from subjective bias.

A key difference between an article written by you and that of a blogger is that there is little opportunity to challenge your statements, explore your arguments in detail and arrive at a consensus – it is a one way communication. The beauty of social media, is that it is collaborative in its nature, allowing the exploration of an idea. Ultimately the reader will still arrive at their own conclusions but in the case of the blog they have often also taken part in the debate.

It is this participative nature of the social web that sets it apart. Whilst traditional media offers a certain safety for the reporter – there are rules and conventions that have to be followed – it can also be limiting, often closing down the debate rather than stimulating it.

And perhaps the advent of blogging offers a new model for journalism; it seems people are no longer content to be mere bystanders, passively receiving their news in traditional formats. Indeed, perhaps distribution is now just as important as reporting – why else would more conventional forms of media be jumping on the new media bandwagon?

More and more producers use social media to encourage participation (you can Tweet during BBC Question Time). In the case of readers, there has always been a ‘right to reply’ but blogging offers something more. Indeed it is more often the case that citizen journalists are not only contributing to but actually breaking big news stories.

As online journalist, Paul Bradshaw notes (on his blog we might add),

The blogs of September 11; the camcorder images from the Asian tsunami; the mobile phone images of July 7; the Facebook pages of Virginia Tech. If you needed to read about any of these major events, you could do so – if you wished – without opening a newspaper or watching TV.

The fact is blogging offers something different from conventional journalism, not something inferior, just different and it’s those differences that should be celebrated rather than berated,

In fact, that’s precisely the beauty of them. In the old days, if the Guardian or Telegraph rejected our rantings, the world would probably never hear them. Now we have created our own medium to get our brilliant insights out there. And of course some blogs may be true, and some may even nod to objectivity and balance, but the blogosphere would be a sadly diminished place if every view expressed had to be balanced, fact-checked, sub-edited and all those other peculiarities of good journalism. In other words, blogs work to a separate set of rules.

The irony is that it’s often fans of the blogosphere who end up balking at its extremes and calling for new ways to regulate the web or separate out responsible, accurate blogs from the irresponsible ones – a major preoccupation for those who care about science or public health.

But these calls take us full circle, to why we need something called journalism – perhaps now more than ever. Regulating and policing the blogosphere would kill everything that is good about it. We should simply accept that there is the blogosphere, and there is journalism, and the more sound and fury on the blogosphere, the more need for journalism to do its job – to select, verify, correct, edit, analyse, balance and all those old-fashioned things that journalists are trained to do.

Fiona Fox, BBC College of Journalism blog

So what led you to make these comments? Is it about a need to have control in an environment where you perceive there to be none or perhaps it is control of the agenda that you fear losing. With no editors or sub-editors to ensure the strictest ethical standards are maintained how can you bring order to this chaos? But wait, what about sites like Wikipedia or Metafilter?

Although Wikipedia is based on an openly editable model that anyone can access, it is moderated. Information remains only if “it fits within Wikipedia’s policies, including being verifiable against a published reliable source.”

Similarly, Metafilter members discuss and share web content. They are permitted to make one post to the front page per day, which must feature at least one link. The website is moderated and posts which do not meet the community’s standards for quality are removed and authors banned. This practice of self-policing ensures a high level of quality is maintained.

You may wonder what relevance all this has to your comments about bloggers. Well, what we are trying to establish here is the social context of the web as well as the power it has. And maybe therein lies the point – perhaps your comments are a quite deliberate ploy to strategically carve out a web presence following a realisation that, online your light doesn’t shine too brightly.

As a journalist you live in the relative comfort of the ‘corporate’ model of news delivery. Grasping at the web in this way has exposed a naivety, a clumsiness in your understanding and navigation of the online world.  You are Leadbeater’s external actor – trying to make the space fit your experience, trying to bend the environment to your own will.

The web will encourage us to see everyone as a potential participant in the creation of collaborate solutions through largely self-organizing networks. But that will only come to pass if we can organize our shared intelligence ourselves.

Leadbeater, We Think, Profile 2008, Ch 1, p 8

Leadbeater’s web is ‘a messy place’, lacking the formality and structure with which you are comfortable. However, it is naive to think that you can change that or simply become a part of it by marking out your territory with choice comments that give you a foothold on Google.

Instead you should endeavour to join the conversation, offer your valuable opinion and insight and encourage a debate in the true spirit of the ‘We Think’ paradigm. Far from snubbing what you think to be a new medium that threatens the media status quo you should look to embrace what is actually a very ancient practice. For social media harks (or indeed hacks) back to practices of the ancient campfire, of stories told and retold and of lessons learned.

Common platforms and peer-to-peer working allows innovation to emerge from a community. Communities of innovation are all the rage on the web but once again, they are very old. Community and conversation is the root of creativity.

Leadbeater, We Think, Profile 2008, Ch 1, pp 15

So what of professionalism and research ethics?’ we hear you cry. Let us point you towards the excellent work of Darabi, a contemporary in the sense that she writes for the New York Times, yet part of the new revolution in the sense that she blogs on social media strategy.

Hers is not the anonymous “spewings and rantings of very drunk people late at night.” By her own admission “She is constantly aware of her followers on Twitter, she researches and knows her audience.”

Say you’re an author, a book aficionado. Most [of your followers] have tagged music as a passion. You might want to throw them a bone about your favorite song. There are a lot of Venn diagram overlaps in this community. It’s to your advantage to be as much as part of a community as possible which means engaging with people’s interests.

I Tweet Honestly, I Tweet Passionately: Twitter Users, Context Collapse, and the Imagined Audience, Alice E. Marwick and Danah Boyd Page 13

The article describes the effort required in researching an audience, something so important that Darabi’s company has even developed a tool to assist the process, Twittersheep.

And the reach of micro-blogging doesn’t end there. From multi-national corporations to sole traders business is bolstering its web presence through blogs, micro blogs and other social media applications. If business is the new rock and roll, the social web is fast becoming the drum to which it beats.

Hopefully by now we are all agreed that there is a place for blogging but what of those angry people you mentioned?

We would say that whilst angry people do exist, it would be wrong to mistake passion or belief for anger. Blogging provides an opportunity to bring people together around themes that they care about rather than the ones that are perceived to be ‘newsworthy’ by a relative minority. This, as mentioned, often shapes the debate and crosses over into mainstream news providing professional like you with your bread and butter.

[The] more connected we are, the easier it is for small groups to cause enormous disruptions, by spreading viruses real or virtual. The web enables small dispersed groups to collaborate in ways that were previously impossible. That might be great for the small community that trades car parts for old Citroens, or for those who want to play poker against one another.

Leadbeater, We Think, Profile 2008, pp. 5

Yet it goes far beyond hobbies and games. This kind of participation can be a huge driver of social change. This was evident in the MAC/Rodarte controversy where comments and discussions on blogs actually reshaped the  entire corporate campaign of a global retailer.

US cosmetic giant MAC (part of the Este Lauder group) used the impoverished Mexican city of Juarez as the inspiration for their new collection.

This enthusiasm wasn’t shared by the female residents of a city with one of the highest murder rates in the world where many of the victims were women and children. The result of an internet backlash was that the collection was ultimately cancelled – no mean feat for a small disorganised group of bloggers.

And there are plenty of similar examples of how small groups with a shared interest have captured the imagination of the world through their blogs, wikis and social networking.

However in case the views of a the socially inadequate fall on deaf ears, perhaps the only way you will ever change your opinion is by listening to the views of your contemporaries.

What’s most dismaying about Marr’s broadside is that he’s evidently still labouring under the unbelievably outdated notion of bloggers as anti-social geeks. The reality is quite the opposite. Blogging is infinitely more “social” than writing for the print press, for the simple reason that it’s not over when you click publish.

Luke Lewis, deputy editor, NME writing in the Telegraph

What a shame. Marr has given in to the very things he protests against – irrational attacks based on little or no fact; over-emotive one-sided vitriol and ultimately an immaturity which does neither him nor the BBC any credit as media organisations look to align themselves (and they must!) with social media and evolving channels of communication.

Will Sturgeon, the media blog

To those of us who spend our time reading and contributing to the blogosphere, this attack on our skin condition and relationship status hit home hard. But wiping aside the tears, I feel that Mr Marr doesn’t really know what he was talking about.

A blog is just a format for writing in the same way that a review or a feature article is a format. Blogs just happen to be well suited to the internet – and to the experience of reading on a computer. They are personal, yes, opinionated – often, but good blogs tend to deal deals with one particular topic in a clear way with regular updates and they are often bang on time because they can be published easily. Blogs can be a very useful source of information, and the personal character fits with the experience of reading on a computer – a one-person, one-screen interaction which works with a more conversational tone. Blogs can also be funny, enjoyable and interesting – it’s possible.

Anna Leach, The Independent writing on Shiny Shiny

In the hope that some of this has sunk in we leave you, once more, with Leadbeater.

As the web shapes and colours many more aspects of our lives, it will provide us with a new way of thinking, a set of reflexes for how we should organise ourselves. For the generations growing up with social-networking sites, multiplayer computer games, free software and virtual worlds, the reflexes learned on the web will shape the rest of their lives: they will look for information themselves and expect and welcome opportunities to participate, collaborate, share and work with their peers. The web will slowly reframe how we see the more material aspects of our lives fitting together.

Leadbeater, We Think, Profile 2008, Ch 1, pp 7,8

And so if it does turn out to be the case that we can organise our shared intelligence ourselves, and if you don’t want to take part in the dialogue of collaboration, where does that leave you Andrew Marr?

Yours sincerely,

BCU Social Media group


Social Media – a Win/Win?

Here’s another first – this week my studies took me to Hyperlocal Govcamp – an oddly-named ‘unconference.’ For those of you not familiar with the term, here is the gospel according to Wikipedia…

“An unconference is a facilitated, participant-driven conference centred on a theme or purpose. The term “unconference” has been applied, or self-applied, to a wide range of gatherings that try to avoid one or more aspects of a conventional conference, such as high fees and sponsored presentations.”

Wikipedia goes on to describe the history of this type of event and its close association with 1930s science fiction conventions and the ‘geek community’.

I must admit my predisposition prior to going was that this would be an event firmly rooted in geekdom but being an open-minded kind of guy, not to mention curious about the format and the subject matter, I went along anyway.

Just in case you hadn’t worked it out the ‘Gov’ element refers to the public sector, the rest alludes to digital communication and social media. So put it all together and basically what we are talking about is how public services can be delivered to citizens via innovative digital channels such as Facebook, Twitter, YouTube, etc.

Surprisingly (and in contrast to my preconceived ideas), the event wasn’t the geek convention I’d imagined. In fact I was pleasantly surprised to meet lots of people who, like myself, are still feeling their way through this brave new world of social media and were simply there to find out a bit more and join the discussion.

Social Media is still in its infancy generally, so at a government level it is barely recognised. Yet there was a real buzz about the event and a genuine excitement that this phenomenon could be put to good use in terms of empowering citizens by providing access to a whole range of public services. This might seem like a liberal-pluralist pipe dream right out of a Clay Shirky lecture but there were some really positive examples of how new technologies and approaches are being used.

The session on Social Media Surgeries offered an interesting discussion confidently facilitated by Gavin Wray and Nick Booth of Podnosh.

The premise of these surgeries is fairly simple – to bring together a ‘surgeon’ – someone who knows enough about using social media tools and someone else (usually a community group, charity or local citizen) with a need that would benefit from learning those skills. Sounds expensive, but surprisingly the whole session is delivered for free.

A noble principle indeed but is the whole notion purely altruistic or is there a commercial perspective here? As social media students, looking at the subject in a professional context we were keen to explore whether gallant philanthropy and commercial benefit were, in this context, mutually exclusive.

It seems that quite often the most interesting discussions take place in the corridors and today was no different. So, armed with a Flip camera and some hastily prepared questions, fellow BCU Social Media student, Natalie Minter (@NatMinter), and I set out to learn more…

Here Nick describes how the surgery ethos demonstrates the Freemium model. This works by offering basic Web services, or a basic downloadable digital product, for free, while charging a premium for advanced or special features.

This notion supports Covey’s ‘Six Paradigms of Human Interaction’ in that it creates a situation conducive to a Win/Win strategy,

“Win/Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win/Win means that agreements or solutions are mutually beneficial, mutually satisfying. With a Win/Win solution, all parties feel good about the decision and feel committed to the action plan. Win/Win sees life as a cooperative, not a competitive arena. Most people tend to think in terms of dichotomies: strong or weak, hardball or softball, win or lose. But that kind of thinking is fundamentally flawed. It’s based on power and position rather than on principle. Win/Win is based on the paradigm that there is plenty for everybody, that one person’s success is not achieved at the expense or exclusion of the success of others.

Win/Win is a belief in the Third Alternative. It’s not your way or my way; it’s a better way, a higher way”

-The 7 Habits of Highly Effective People, 1999

The huge advantage of deploying such a model in this context is that it focuses on generating social capital by giving people and organisations the power to reach out to their communities and help themselves. The spin-off is that it also creates the opportunity for a financial return on investment; by providing an environment where learning, design, testing and even marketing of potential new products can take place.

Add in the power of the web to connect people and spread ideas, and Covey’s model is amplified exponentially.  Furthermore, with the possibility of significant cost savings as more and more people seek to solve their own problems rather than wait for a state derived intervention, it’s easy to see why a relatively small but determined number of people within government and business alike are becoming increasingly excited at all that social media has to offer.


Will the real Birmingham bloggers please stand up!

So, having been charged with finding out about the Birmingham blogosphere as part of my MA Social Media course, and being fairly new to it all myself, I’m instantly wondering if I’m going to offend people with my clumsy approach or my lack of blogging etiquette (if such a thing exists). Brace yourself bloggers of Birmingham, you’re not going to like what I have to say…

First things first, I did the obvious and googled the subject. A few quick taps later and I’m reading about the rather grandiose sounding Birmingham Blogging Academy (BBA).

As Stephen Fry once said,

“Blogging down one’s thoughts can sometimes end in bogging them down.”

Keen to avoid those mistakes I read on with enthusiasm. I must admit, I had not really considered blogging to be quite so highbrow that it warranted an academy all of its own, so I’m instantly impressed with the site’s headline: “Be a Power Blogger. We’ll show you how”.

Power Blogger? I like the sound of that, and further investigation reveals that among other things BBA offers technical workshops to help develop blogging skills – this wasn’t mentioned on my course – maybe it’s a test?

It gets better; they offer classes for beginners like me as well as intermediate and advanced levels. I imagine becoming a power blogger (without really knowing what that entails or means but at the very least I’m sure I’d need to wear a cape).

Now I know what you’re thinking – this all sounds fairly positive. In a city that cultivates power bloggers, there must surely be a vibrant and extensive local blogging scene, right?

Wrong! You see, dear reader, it’s all pretty much downhill from here. The history of our short time together is about to unravel…

My initial enthusiasm quickly turns to disappointment as I realise BBA is an Alabama based organisation, doh! A hazy memory from a few years ago starts to tap at my consciousness with the relentlessness of a woodpecker.

During an exercise to raise civic pride, Birmingham City Council printed more than 360,000 leaflets featuring images of the city’s skyline. Or so they thought. In the same way that I had built my hopes on the shifting sands of a foreign imposter, sadly the pictures on that leaflet were from Birmingham’s American namesake. Oh well, at least my search-engine faux pas had not caused blushes quite on that scale (the story appeared in the Daily Telegraph producing an initial response from the council insisting that the cityscape was meant to be a “generic skyline picture”, before later ‘fessing up to the error).

Right, back to the job at hand and one hastily revised search later I’m becoming slightly despondent with the results (I told you it was all downhill from here). I’m not entirely sure what I was expecting but I think it was more than I actually found.

Top of the search reveals Birmingham: It’s Not Shit – a site with over 6000 Facebook fans and a self-proclaimed love of the city, its people, arts, animals, buildings, parks, grass verges, factories and bus stops. So far, so good!

At a glance it offers a good mix of local news, features, opinion and comment, but the site left me feeling a little dizzy – content was all over the place. I just wanted the stories nicely ordered and in one place. By all means give me links to other stories and pages but almost every article required a click to another website before being able to read it. I wanted a common style, I wanted to bring order to this chaos but I was left wondering if there was any original writing on the site or just a collection of links. Have I completely missed the point?

Moving swiftly on, I checked out Created in Birmingham – a nicely laid out, clear and concise blog site. It’s aimed at the artistic and creative communities, featuring information on what’s happening locally as well as spreading the word that blogging is a simple yet effective form of expression. It has regular posts and over 2000 Twitter followers. The articles were clearly and coherently written and it felt much more like there was a consistent narrative with the authors and a definite perspective that seemed absent from the first one.

For a more journalistic style, the Birmingham Post News Blog is everything you would expect from a newspaper although somewhat lacking the hyper-local perspective that so often defines a good blog. For such a localised view from a range of the city’s districts, Birmingham Mail’s Your Communities acts as a portal, linking content from 29 of the city’s local communities and in particular the highly regarded Bourneville Village blog.

I’m compelled to move on, desperate to seek out a grittier, more urban narrative on local life but it seems my search is in vain. The Geek Muse briefly raises my hopes  – “reflections, rants, reviews, and reports” that offer a light-hearted view of the city punctuated with comical visual content. But alas, they are instantly dashed as I scroll through page after page of my search and uncover little more of interest.

The whole experience has left me feeling decidedly cold and caused me to question what exactly it is that I’m looking for. Maybe I’m expecting something that isn’t and perhaps shouldn’t be there. So what did I want?

Firstly, some order, some organisation – thematically ordered blogs in neatly labelled boxes. I wanted to read perspectives on the city’s restaurants, its nightlife, its music and its culture. I wanted a search facility that would enable me to find blogs by subject, by blogger, by geographical location.

The West Midlands Blog Directory went some way to do this but I felt there just wasn’t enough on there to hold my interest.

Secondly, and most of all, I wanted someone, anyone to have an opinion.  I wanted to read about the things that stirred the passion of the writer, I wanted them to rant, to lament, and to gush. I wanted some emotion (but not so much that they could have been an X Factor contestant, everything in moderation!).

Maybe I’ve missed the point, maybe I’ve become too used to having the world readily available at my fingertips in a handy ‘search engine optimised’ format. Or maybe people just don’t really care enough to write with passion.

In my view blogging, like any form of expression requires an enthusiasm for the subject matter – it should take a bit of a risk or show vulnerability, at the very least offer some opinion or insight.

Maybe the problem in all this is defining a ‘blogging scene’. Perhaps the term alone gave me too high an expectation.

Birmingham is a city with a plethora of ‘scenes’ – music, culture, art, fashion, academia to name but a few. It has architecture that, in places out Romes Rome and shopping to rival Paris or Milan. It has vibrancy and a wealth of interesting people – they exist, I know some of them! A few of these people do blog but then a few swallows don’t make a summer and I can only surmise that whilst there is a dearth of bloggers a blogging scene per se there ain’t.

The tragedy of this becomes more evident when you look at Twitter. Here, a wealth of interesting Birmingham micro-bloggers reside and fascinating conversations preside. They happily share their 140 character views with passion, verve, vim and vigour (am I off the hook?).

Does this mean that Birmingham bloggers are just lazy, time-constrained or simply not that interested in discussing the detail?  Or does it show a certain nervousness, the same apprehension that I felt when I was asked to publicly publish my thoughts?

The fact is that we are all social creatures, we love to communicate and blogging is just one modern incarnation of that. Perhaps we just need a little more time before we become confident enough in ourselves to share our thoughts with strangers.

In ‘Digital Birmingham’ – a city with an abundance of free coffee shop bandwidth, it seems that opportunity is knocking on the door of an empty house and so my investigation ends with more questions that it began: Where are the risk takers? Where are the personalities? Where are the people who have something to say?

Will the real Birmingham bloggers please stand up?